About ViLoyalty

Revolutionizing restaurant loyalty programs across Asia with AI-powered solutions

Our Mission

To empower restaurants across Asia with intelligent loyalty solutions that create meaningful connections between businesses and their customers, driving sustainable growth through personalized experiences and data-driven insights.

Our Vision

To become the leading AI-powered loyalty platform in Asia, transforming how restaurants engage with customers and build lasting relationships in the digital age.

Our Values

Innovation

Continuously pushing the boundaries of what's possible with AI and customer engagement technology.

Customer-Centric

Every decision we make is guided by our commitment to delivering exceptional value to our restaurant partners.

Cultural Understanding

Deep appreciation for the diverse culinary cultures across Asia and their unique business needs.

Excellence

Maintaining the highest standards in product quality, customer service, and business integrity.

Leadership Team

Meet the experts driving ViLoyalty's mission forward

Vu Hoang

CEO & Co-Founder

Seasoned executive with extensive experience in financial services, driving research & implementation of innovative solutions, and leading large-scale corporations. Over 12 years in AI and customer engagement. MBA from INSEAD.

Phu Hoang

CTO & Co-Founder

Ex-Google AI researcher with PhD in Machine Learning. Led engineering teams at multiple successful startups.

Windy Huong Tran

CFO & Co-Founder

16+ years experiences of logistics & supply chain focus on factory management, supply chain finances, customer services, MBA from Bolton University

Lisa Wong

VP of Sales

15+ years in B2B sales across Southeast Asia. Former regional director at major restaurant POS provider.

Our Story

Founded in 2023, ViLoyalty emerged from a simple observation: restaurants across Asia were struggling to build meaningful customer relationships in an increasingly digital world. Traditional loyalty programs were outdated, generic, and failed to capture the unique preferences of diverse customer bases.

Our founders, Vu Hoang, Phu Hoang and Windy Huong Tran, combined their expertise in AI technology and restaurant operations to create a solution that truly understands both businesses and their customers. Starting with pilot programs in Singapore and Vietnam, we quickly demonstrated the power of personalized, AI-driven loyalty experiences.

Today, ViLoyalty serves over 150 restaurant partners across Asia, generating millions in incremental revenue while helping businesses build stronger, more profitable customer relationships. Our platform continues to evolve, incorporating the latest advances in AI and customer behavior analysis.